Jira client reports read only8/18/2023 This setting is recommended if the help center is restricted to specific customers. The type of accounts to be created depends on the account type or types you select above. These settings allow you to choose how the accounts will be created for your customers. You can also disable both internal and external account types if you only allow existing customers (with an account on your site) to access your help center. You can enable both internal and external account types if you adopt a hybrid customer management strategy where both your internal and external customers will be able to access the same help center. May collaborate within Jira Service Management or other Atlassian products like, Confluence. View as an internal client, for example, employees at your company that need support from the IT department Learn more about account types for Jira Service Management customersĪn internal customer should be someone that you: Whether or not customers must log in to access the portals on your site. Whether or not customers can create accounts via the ‘Sign up’ link in your portals or by sending an email requestĪ verification email will be sent to the customer to validate their email address. Whether or not the account creation is only allowed for a subset of external customers, based on the domains configured on this page Whether or not portal-only accounts can be created for external customers Whether or not Atlassian accounts can be created for internal customers (such as employees at your company), based on the approved domains configured in the site’s access settings Customer access allows site admins to control:
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